We’ve written alot on S&OP recently (KPI’s for S&OP, 5 key things to improve S&OP to name a few, however one of the constant questions we here is “Which KPI’s should we be using for our S&OP cycle”.

While each business will be different and have different requirements, there are some common themes that apply to most.

We’ve put the following list together (that’s not exhaustive) which we hope prompts some thoughts/ideas on what you can apply to your process. Given that S&OP is a cyclical process there may be some specific KPI’s you want to include in some weeks but not others.

Think we’ve missed some key ones out, have some ideas of your own? Feel free to leave us some comments below.

Our list:

Financial
Total Sales in period
Total Sales vs plan (often called Order Intake vs budget)
Working Capital vs plan
Debtor Days
Creditor Days
revenue forecast accuracy

Customer
Ontime delivery to customer %
Warranty/Returns
Partial shipments

Demand
Demand plan vs actual
Forecast accuracy
Overdues
MPS Stability
Orders loaded within Leadtime
Number of demand changes in period
Number of demand changes in last two months
Number of overdue buy messages
Number of pull messages
Number of push out messages
Number of cancel messages
Supplier on time in full %

Manufacturing
Capacity utilisation
Capacity Plan vs actual
Capacity Utilisation
Yield
Production Plan adherence
Overhead costs
Machine Efficiency
Make without demand
orders in excess of planned demand

Material
Day’s of supply
Forecast Intake
PO overdue to release
Inventory Turns
Warehouse Storage cost
Stock Accuracy
Inventory Plan vs actual
Inventory Unallocated stock

Supplier
Supplier OTIF
Price variance
Orders overdue
Ordered inside leadtime

General
Risks
Oppourtunities

Comments

One Response to “Which S&OP Metrics to use?”

  1. Building a SIOP KPI dashboard : supplychain-mechanic.com on November 1st, 2016 6:35 pm

    […] in our article on S&OP KPI’s we talked through some of the possible KPI options you may want to consider if you’re looking […]